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Simple Returns & Exchanges

Exchanges

Exchanges are free within 90 days. Complete the return form at the bottom of your packing slip. Note which items are being returned, along with the items requested in exchange. Choose one of the shipping options below. Your replacement item(s) will b

Pre-Paid Returns

Easily return your items with our convenient pre-paid return label. Just use the "Create Return Label" button below, fill in your information, and print the label. You can then drop off the package at any UPS facility, dropbox, or hand it to a UPS dr

Returns with Carrier of Your Choice

If you prefer to use a carrier of your choice, we recommend insuring your package for the full value of the items being returned. Please send your return to the following address:. Paul Fredrick Returns350 Omega ParkwayShepherdsville, KY 40165. Be su

Return Policies

While we try to ensure accuracy on our website and in our catalogs, typographical errors on pricing or descriptions may occur. We reserve the right to correct any errors, omissions, or inaccuracies and to cancel or refuse any order based upon an inco

International Returns

International CustomersPre-paid labels are not available for customers outside of the United States.Items should be shipped back to Paul Fredrick using the Carrier of your Choice instructions above.Return shipping charges are not refundable.

Price Adjustment Policies

If an item you purchased from Paul Fredrick goes on sale for a lower price within 14 days of the date of original purchase, we will refund the difference upon request.