Account & Enrollment

Tier Status

Points & Rewards

Access & Support

Questions? Comments? Our Customer Service Team is standing by and ready to help.

Email: customerservice@paulfredrick.com

Phone orders can be placed between the hours of 8:00am EST and 11:00pm EST, Monday through Friday or between the hours of 9:30am EST and 6:00 EST Saturday and Sunday.

Paul Fredrick

PF Style Club Rewards

Creating My Account & Logging In

Sign in with Shop

Updating My Account

Sign Up For Emails & SMS

Unsubscribe From Emails & SMS

Advantages of My Account

Storing & Using My Data

My Account

Payment Options

Buy Now, Pay Later with Shop Pay

Order Confirmation

Order Processing

Backorders

How To Order

Using Gift Cards

Catalog Orders

Placing an Order

Exchanges

Pre-Paid Returns

Returns with Carrier of Your Choice

Return Policies

International Returns

Price Adjustment Policies

Simple Returns & Exchanges

USA Shipping

International Shipping

Sales Tax

Shipping

Current Offers

Promotions & Discounts

What is the PF Style Club?

How do I opt out?

Is the program available internationally?

How do I qualify for a Tier Status, and how long does my status last?

Where can I see my point balance?

How do I earn points?

How many points do I earn per $1 spent?

How do I redeem my points?

Do my points expire?

How do I redeem my free monogramming or free alteration reward?

Do Platinum members get free shipping?

Can I earn points when using a gift card?

What happens if I return an order?

Can I combine points across accounts?

Need more help?

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