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Pre-Paid ReturnsUpdated 8 months ago

Start a Return using a Pre-Paid Return Label

Easily return your items with our convenient pre-paid return label. Just use the "Create Return Label" button below, fill in your information, and print the label. You can then drop off the package at any UPS facility, dropbox, or hand it to a UPS driver.


For refunds, a $9.99 return shipping fee will be deducted from your total (this fee does not apply to exchanges or when opting for store credit). Make sure to keep the return tracking number for your records.

Depending on your location, it may take up to two weeks for us to receive your return package. We will notify you via email once your return arrives. For time-sensitive exchanges, please contact us about our "Paid Exchange" program.


Note: When entering your order number, use only the numbers found on your packing slip or order confirmation, excluding any dashes. For further assistance, feel free to reach out to our customer service team at [email protected] or call us at 1-800-247-1417.

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